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    Frequently Asked Questions

    What is forK12?

    forK12 is an EduTech platform that streamlines the student application and registration process, serving both parents and schools to ensure a smooth, seamless experience.

    Who can benefit from using forK12?

    Parents, guardians, and schools (from nurseries to higher education) looking to simplify and optimize the application and registration process.

    How do I start using the platform as a parent?

    Simply visit fork12.com, sign up, and start your journey to find the best educational institutions for your child.

    Do I need to manually input all my child's details?

    No, with our seamless solution, you just need to scan your ID or passport, and the system will automatically populate the necessary details.

    How do I book an appointment for a student interview?

    Once you’ve applied to a school or nursery, you can easily book an appointment through the platform according to the available slots provided by the institution.

    Is there a fee for applying through forK12?

    Schools may have application fees. Our platform allows you to pay these fees online during the application process.

    Can I manage multiple children or family members through one account?

    Yes, our platform offers a feature to manage accounts for all family members, making it convenient for larger families.

    How do educational institutions benefit from forK12?

    Schools can manage administrative and financial tasks, such as receiving applications, scheduling interviews, handling invoices, and much more, all in one place.

    How can a school register with forK12?

    Schools can sign up on our platform and will be provided with unique login credentials to access their dashboard and manage their processes.

    What insights does the school dashboard provide?

    The dashboard provides a comprehensive view of total applications received, paid and unpaid applications, total invoices, and other crucial metrics.

    Is there a calendar feature for schools?

    Yes, schools have a calendar tab view to manage and schedule interviews. This can be filtered daily, weekly, or monthly.

    How do schools handle invoicing through forK12?

    The platform has an invoice management tab, allowing schools to create new invoices, and monitor the status of paid and unpaid invoices.

    Is the platform secure for payments and sensitive information?

    Absolutely. We prioritize the security and privacy of our users. All transactions and data transfers are encrypted for maximum protection.

    How are interview results communicated to parents?

    Schools will update the results on the platform, and parents will receive a notification about the outcome.

    Can I change or cancel a booked interview slot?

    Yes, changes can be made through the platform, but it's subject to the availability and policies of the school.

    Do schools receive training on using the platform?

    Yes, we offer comprehensive onboarding and training for educational institutions to ensure they utilize the platform to its fullest potential.

    How often is the platform updated?

    We continually work on enhancing our platform based on feedback and technological advancements. Updates are rolled out periodically.

    Do parents get to see reviews or ratings for schools?

    As of now, our primary focus is on streamlining the application process. We're always looking into additional features that can benefit our users.

    Can I retrieve past application history for my child?

    Yes, all previous applications and interactions are stored in your account for easy access.

    Is there customer support available if I face issues?

    Absolutely, our dedicated support team is always ready to assist both parents and schools with any inquiries.

    How do I reset my password?

    On the login page, click on the 'Forgot Password' link and follow the instructions to reset your password.

    Is there a mobile app available?

    We're currently focused on providing the best web-based experience. However, expanding to mobile platforms is on our roadmap.

    How can I provide feedback or suggestions?

    We value input from our users. You can contact us through the website or our provided support channels to share your thoughts.

    Are there any hidden fees associated with using forK12?

    No, our platform only facilitates the payment of application fees set by schools. We believe in transparency.

    What makes forK12 different from other educational platforms?

    Our unique approach focuses on simplifying the process for both parents and schools. With features like ID scanning for quick data input and comprehensive dashboards for schools, we aim to revolutionize the education application experience.

    Is forK12 compliant with data privacy regulations?

    Yes, we are fully compliant with all applicable data privacy laws and regulations. We prioritize the security and privacy of our users, and all transactions and data transfers are encrypted for maximum protection.

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